Returns & Exchanges at The Rainbow Stores
We want you to love every color of your new wardrobe, which is why we offer a seamless 30-day return policy for all unworn items with original tags. If your purchase isn't a perfect fit, we are here to help you find the right style or provide a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn clothing in its original packaging, ensuring all designer tags and labels remain attached.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing